FAQ: Standard answers for our customers.

Car parks

1. Is it possible to book a parking slot?

2. Are the car parks guarded?

3. Where are the (reduced-rate) car parks?

4. Do the Paris-Charles de Gaulle car parks have long-term flat rates?

5. Are motorcycle rates the same as for cars?

6. Is there a rate simulator to calculate the amount due?

Terminal services

1. Is there a left-luggage or locker service?

2. Are there showers available at the airport?

3. Can one spend the night at the airport when awaiting a flight?

4. How does one contact the lost and found service?

5. Is there a packaging service for bulky items (bicycles)?

6. Where can one buy WIFI cards?

7. Is it possible to tour the airport?

Access / Shuttle buses

1. Are there any shuttle buses and how frequent are they?

2. Where can I find the schedule for the Air France buses?

3. How does one get to the airports?

4. Can one buy transportation tickets at the airport?

5. Where can I find a map of the terminals?

Documentation

1. Can you send me the timetables?

2. Where can I find the maps for access to the airports and of the terminals and platforms?


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